FAQ

How long will it take to receive my order?

We ship within 3-5 days of receiving your order. Average delivery times are listed below.

I ship worldwide using An Post Standard service. This option does not offer any tracking. Delivery within Ireland is approximately two working days, UK 3-5 working days and Europe/ Rest of world 7-10 working days from dispatch.

However, occasionally international orders can take up to 6 weeks. 

All custom fees and duty taxes are the responsibility of the customer. Please check your own country's import limit.

If you have a deadline for delivery, please contact me to see if I can accommodate this. 

What is your refund and exchange policy?

I accept returns on all items within 14 days of receipt, and will refund, minus the original shipping costs. The item must be returned in it's original condition. The buyer pays for return shipping, except when there is a fault with the item.

If your item arrives to you in anything other than perfect condition (or doesn't arrive at all), please don't hesitate to contact me. 

 Where are you located?

I live in the west of Ireland, in Co. Mayo. All products are made in my home studio.

How can I contact you?

You can message me through Facebook, IG or Twitter, and I am also reachable by email at emmabourke@yahoo.com.

Can I have a discount?

You can stay up to date with sales and promotions by joining our newsletter here. http://eepurl.com/buSeQj

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